Welcome to Maryvelle.com. By accessing this site, purchasing any product, or engaging with Maryvelle’s bespoke formulations, therapies, or concierge offerings, you agree to the following Terms and Conditions. We encourage you to read them carefully before proceeding
1. Overview
Maryvelle is a private luxury brand dedicated to creating exclusive hair, skin, and longevity solutions. Our services are offered through in-home concierge experiences, individualized formulation programs, and members-only online access.
By using our website or services, you confirm that:
- You are at least 18 years old or using the site under adult supervision.
- You accept these terms in full without exception.
- You understand Maryvelle operates by invitation, approval, or referral only and is not a mass-market brand.
2. Personalized Products & Formulations
Our made-to-order products are formulated based on your unique biology, lifestyle, and preferences.
Process:
- You may be asked to submit personal details, photographs, and optional diagnostics.
- Upon review and acceptance, our formulation team will craft a product tailored specifically for you.
Important:
- Due to the personalized nature of each formula, all sales are final and non-refundable.
- Maryvelle reserves the right to decline a formulation request if it does not meet internal standards or ingredient availability.
3. Concierge & Therapy Services
Maryvelle provides exclusive in-home or destination-based treatments including (but not limited to):
Ocean–Desert Scalp Therapy, Fungal Genesis Therapy, BioLume Cellular Ritual, QuantumLumen™ Therapy, Cryo-Stem Pods, and EternalDune™ Veil.
Booking & Payment:
- Services are subject to availability and require approval.
- A non-refundable 70% deposit is required to confirm your reservation.
- The remaining 30% is due post-service.
- Clients are responsible for travel, accommodations, and logistics of Maryvelle staff unless otherwise arranged.
Cancellations & Changes:
- Appointments may be rescheduled with a minimum of 5 days’ notice.
- Cancellations within 5 days will forfeit the deposit.
4. Shipping & Delivery
Maryvelle ships exclusive products to approved clients worldwide.
Shipping Terms:
- Shipping is available to select regions and may require ID confirmation upon delivery.
- Orders are processed only after full payment is confirmed.
- Delivery timelines vary depending on destination, formulation time, and customs clearance.
Luxury Handling:
- All products are shipped using premium, insured courier services with secure packaging.
- Tracking information will be provided upon dispatch.
- Maryvelle is not liable for delays caused by third-party couriers, customs, or natural disruptions.
5. Payment Terms
To maintain exclusivity and discretion, Maryvelle accepts bank transfer payments only.
- Invoice and payment instructions will be shared following approval of your service or order.
- Orders not paid within the specified timeframe may be canceled without notice.
- Maryvelle reserves the right to pursue legal action for non-payment where applicable.
6. Intellectual Property
All Maryvelle products, services, formulations, names, designs, and proprietary innovations—including but not limited to Cryo-Stem Pods™, QuantumLumen™, EternalDune™, and DesertAge™—are protected intellectual property.
You may not:
- Copy, reproduce, reverse-engineer, or use Maryvelle materials without explicit written permission.
- Claim ownership over personalized formulations; these remain the sole property of Maryvelle.
7. Limitation of Liability
Maryvelle maintains rigorous standards for all formulations and services. However, results vary based on individual biology and adherence.
Maryvelle is not liable for:
- Adverse effects due to undisclosed allergies, sensitivities, or misuse.
- Delays or failures resulting from force majeure events, including but not limited to: natural disasters, transportation disruptions, or medical emergencies.
We encourage consultation with your physician before starting any new treatment.
8. Privacy & Confidentiality
Discretion is foundational to Maryvelle.
All information shared—including health data, images, and communication—is treated with strict confidentiality and processed in accordance with our Privacy Policy.
9. Service Refusal & Exclusivity
To protect our brand ethos and service quality, Maryvelle reserves the right to:
- Decline any client request or application.
- Operate by invitation, referral, or approved application only.
- Maintain waiting lists for high-demand treatments.
Maryvelle is committed to privacy, intimacy, and elevated care—not volume-based service.
10. Website Content
All website visuals, branding, copy, and digital assets are proprietary and intended solely for Maryvelle clients and guests.
You may not:
- Use Maryvelle content for commercial, resale, or promotional purposes without express consent.
- Replicate or distribute Maryvelle designs or product imagery.
11. Changes to Terms
Maryvelle may update these Terms and Conditions at any time. All updates will be posted here with an updated effective date.
Your continued use of the website or services indicates your acceptance of any changes.
12. Contact
For inquiries related to these Terms & Conditions or your Maryvelle experience:
Maryvelle Client Relations
Email: [email protected]